Privacy Policy

1. Introduction

Serve Tech Solutions respects your privacy. This policy explains what information we collect when you contact us or use our website, and how we use it.

2. Information we collect

When you submit an enquiry form, call, or message us, we may collect your name, phone number, area or address, the service you need, and any details you choose to share about your requirement. We collect only what we need to respond to and carry out your request.

3. How we use your information

We use your information to respond to enquiries, provide quotes, schedule and carry out work, and follow up on completed jobs. We may contact you by phone, WhatsApp or email in relation to your booking.

4. WhatsApp and messaging

Our website forms can open WhatsApp to send us your enquiry. When you send a message through WhatsApp, that communication is also subject to WhatsApp's own privacy policy. We use the information you send only to handle your request.

5. Sharing your information

We do not sell your information. We do not share it with third parties except where necessary to carry out your service (for example, ordering a specific part) or where required by law.

6. Data retention

We keep enquiry and job records only as long as needed for our business and record-keeping, after which they are removed.

7. Your choices

You can ask us what information we hold about you, or ask us to remove it, by contacting us on the details below. You can opt out of follow-up messages at any time.

8. Website

Our website may load images and a map from third-party services. These providers may receive standard technical information such as your browser type as part of serving that content.

9. Contact

For any privacy question or request, contact us on 0334 4084279 or at info@servetech.com.pk.